1. Introduction
These Terms and Services ("Agreement") govern the relationship between Outsource OAS ("Company") and the Client ("Client") regarding the provision of outsourcing services. By engaging our services, you agree to comply with and be bound by these terms.
2. Definitions
These Terms and Services ("Agreement") govern the relationship between Outsource OAS ("Company") and the Client ("Client") regarding the provision of outsourcing services. By engaging our services, you agree to comply with and be bound by these terms.
Services: Refers to the outsourcing services provided by the Company as detailed in the proposal or statement of work.
Client: Refers to the individual or entity that engages the Company for services.
Proposal: The document outlining the specific services, pricing, and terms agreed upon by both parties.
3. Scope of Services
The Company agrees to provide the Services as specified in the Proposal. Any modifications to the scope must be agreed upon in writing by both parties.
4. Fees and Payment Terms
The Client agrees to pay the fees outlined in the Proposal, which may include service charges, infrastructure costs, and any applicable taxes.
Payments are due within 30 days of receipt of a valid invoice unless otherwise specified in the Proposal.
Overtime requests must be confirmed in writing and will incur additional fees billed monthly.
5. Term and Termination
This Agreement commences on the date of acceptance by both parties and continues until completion of the Services or termination by either party.
Either party may terminate this Agreement with written notice if there is a breach of terms that is not remedied within 30 days.
6. Confidentiality
Both parties agree to keep confidential any proprietary information received during the course of this Agreement. This obligation remains in effect even after termination.
7. Intellectual Property Rights
All intellectual property created during the provision of Services shall remain the property of the Company unless otherwise agreed upon in writing.
8. Liability Limitations
The Company’s liability for any claims arising from this Agreement shall not exceed the total fees paid by the Client for Services rendered under this Agreement.
9. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of [insert jurisdiction], without regard to its conflict of law principles.
10. Dispute Resolution
In case of disputes, both parties agree to attempt resolution through negotiation before seeking legal remedies. If unresolved, disputes will be submitted to mediation or arbitration as per applicable laws.
11. Amendments
Any amendments to this Agreement must be made in writing and signed by both parties.
By engaging our services, you acknowledge that you have read, understood, and agree to these Terms and Services. If you have any questions or require further clarification, please contact us at info@outsourceoas.com.
Ready to Get Started?
Partner with Outsource Oasis and watch your customer experience flourish! Contact us to discuss how we can help your business thrive.